First full Terms of Service: who may use RAI (18+), what you own (your inputs and outputs), that we never train on your content, your responsibility for agents and RAI Own, 30 days' notice of price increases, a liability cap, and disputes resolved by individual arbitration with a 30-day opt-out.
These Consumer Terms of Service ("Terms") are an agreement between you and Aerendir Mobile Inc. ("Aerendir", "we", "us", "our"). They govern your use of RAI: the chat.aerendir.ai web app, the RAI Assistant and RAI Inbox Android apps, and every related service, model, feature and website we offer to consumers (together, the "Services"). By creating an account or using the Services you agree to these Terms, to our Usage Policy, and to the End User License Agreement for any app you install. Our Privacy Policy explains how we handle your personal data. If you do not agree, do not use the Services.
Please read Section 17. It contains an agreement to resolve disputes by binding individual arbitration and a waiver of class actions, with a 30-day right to opt out.
Aerendir Mobile Inc. is a California corporation. We build AI that runs on your device, with your data, on your terms: a family of apps that work fully on-device when you want them to and reach cloud models through a gateway that does not reveal who you are to the model provider.
You can reach us at legal@aerendir.ai, or by post at 2570 W El Camino Real, Suite 222, Mountain View, CA 94040.
Age. You must be at least 18 years old, or older if the law where you live requires a higher age to agree to these Terms, to create an account or use the Services.
Your account. Give us accurate information and keep it current. One person per account. You are responsible for everything that happens under your account, including anything done by a device, passkey or session you have not revoked. Keep your sign-in codes, passkeys and recovery codes safe and tell us at once at legal@aerendir.ai if you believe your account has been compromised.
Access. We may suspend or close an account that breaches these Terms or the Usage Policy, that we are required by law to close, or that has been inactive on a free plan for 12 months after we have sent notice to the account's email address. You can delete your account at any time from Settings.
You may use the Services only as allowed by these Terms, the Usage Policy and applicable law. In addition to the Usage Policy, you agree not to:
Definitions. "Inputs" are what you submit to the Services: prompts, text, voice, images, files, email and messages you connect, and any other content. "Outputs" are what the Services generate in response. "Actions" are things the Services do on your behalf at your direction, such as sending an email or running a tool. Inputs and Outputs together are "Materials".
Your Inputs. You keep every right you have in your Inputs. You are responsible for your Inputs and must have the rights needed to submit them. Do not submit content that infringes someone else's rights or that the Usage Policy prohibits.
Your Outputs. Subject to your compliance with these Terms, we assign to you all our right, title and interest, if any, in the Outputs the Services generate for you. Because models can produce the same or similar Outputs for other people, we cannot promise your Outputs are unique, and you do not own Outputs generated for someone else.
Accuracy. Outputs are generated by machine learning models and may be wrong, incomplete, out of date, biased or inappropriate. Models can state things confidently that are untrue. You must independently verify Outputs before relying on them. Outputs are not legal, medical, financial, safety or other professional advice, and the Services are not a substitute for a qualified professional.
Training. We do not use your Inputs or Outputs to train our models or anyone else's. Where you use a cloud model, the model provider processes your request under the terms described in Section 7; we route it through our gateway without your identity and do not permit training on it where the provider offers that control. Chats stored with us from the web app are end-to-end encrypted so that we hold only ciphertext we cannot read.
Abuse review. Materials that trigger our safety systems, or that you report to us, may be reviewed by our staff and retained only for the purpose of investigating and preventing abuse and complying with law.
The Services can act for you: run scheduled tasks while you are away, use tools, draft and send email, read and search messages, look up contacts, and control features of your device that you have granted permission to. When you enable such a capability you instruct the Services to take Actions on your behalf, and you are responsible for those Actions as if you had taken them yourself. Review what an agent does before relying on it, keep the permissions you grant to the minimum you need, and do not direct an agent to do anything you could not lawfully do yourself.
On-device models. The apps may include or download language models and embedding models that run on your device. Those models are licensed to you under the End User License Agreement, not sold, and remain the property of Aerendir or its licensors. You may not extract, copy, redistribute, modify, fine-tune or benchmark them for a competing product.
RAI Own. "RAI Own" is a model of ours that is deliberately less filtered than most assistants, offered as a model we host and, on capable devices, as an on-device model. It is available only to adults who have acknowledged, inside the Services, that it produces unfiltered output and that they accept sole responsibility for what they ask it and what it produces. Every rule in the Usage Policy still applies to RAI Own, and we may withdraw access to it at any time.
Private and local modes. When you choose a mode that keeps processing on your device, your Inputs are not sent to us or to any cloud model for that request. We do not guarantee that every feature is available in such a mode.
Cloud models. When you choose a cloud model, your request is sent through our gateway to the provider of that model, which may include OpenAI, xAI, Amazon Web Services (Bedrock) and other providers we add from time to time. Each provider processes your request under its own terms and privacy commitments, which we summarise in the Privacy Policy. We do not attach your name, email address, account identifier or device identity to the request.
Google services. If you connect a Gmail account, our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements, as set out in the Privacy Policy. Google's own terms govern your Google account.
Other links and integrations. The Services may link to or integrate with third-party websites, services or content. We do not control them and are not responsible for them. Your use of them is at your own risk and under their terms.
If you send us feedback, ratings, suggestions or ideas about the Services, you give us permission to use them for any purpose without restriction or payment, and you confirm you have the right to do so.
Plans. Some features require a paid plan. The features, limits and prices of each plan are shown in the Services when you choose it.
Billing. Payments are processed by Stripe. By starting a paid plan you authorise us and Stripe to charge the payment method you provide at the interval you choose, and you agree to Stripe's terms for the payment itself. Prices exclude taxes unless we say otherwise; where we must collect tax, we add it.
Renewal and cancellation. Paid plans renew automatically at the end of each billing period until you cancel. You can cancel at any time from Settings; cancellation takes effect at the end of the current period and you keep access until then. Except where the law requires otherwise, fees are not refundable and we do not give partial refunds for unused time.
Price changes. We will give you at least 30 days' notice by email before any price increase takes effect for a plan you are on. If you do not agree, cancel before the new price applies.
Free, trial and complimentary plans. We may offer free tiers, trials, referral rewards and complimentary access. We may change, limit or end them at any time.
Limits. Every plan has usage limits (for example tokens, voice minutes, sessions or tasks). We may change limits to keep the Services reliable; material reductions to a paid plan are notified in the same way as price changes.
Features labelled beta, preview, experimental, demo or similar may change, break, be rate-limited or disappear without notice. They come with no service commitment, may be less accurate or less safe than other features, and should not be relied on for anything important.
We may remove or refuse to generate content, restrict features or suspend accounts when we reasonably believe content or conduct breaches these Terms, the Usage Policy or the law. Automated safety systems may block a request; being blocked does not by itself mean you have broken a rule. If you believe we got it wrong, write to legal@aerendir.ai.
Apps and other software we provide are licensed under the End User License Agreement. We may update software automatically, and we may require you to install an update to keep using the Services or a feature. Some software includes open-source components under their own licences, which take precedence for those components.
The Services, including software, models, prompts, designs, text, graphics, trademarks and everything else that is not your Materials, are owned by Aerendir or its licensors and protected by intellectual property laws. Subject to these Terms we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Services. All rights not expressly granted are reserved. "RAI" and "Aerendir" are trademarks of Aerendir Mobile Inc.
Disclaimer. THE SERVICES, INCLUDING ALL OUTPUTS, ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, AERENDIR AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE OR SUITABLE FOR ANY PURPOSE.
Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, AERENDIR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, EMAIL, MESSAGES, GOODWILL OR USE, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) $100. Some jurisdictions do not allow some of these limitations; in those places they apply to the fullest extent the law permits.
Indemnity. You will defend, indemnify and hold harmless Aerendir and its officers, directors, employees, agents and suppliers from and against any claims, damages, losses and expenses, including reasonable legal fees, arising out of or relating to your Inputs, your Actions, your use of Outputs, your use of the Services, or your breach of these Terms, the Usage Policy or the law.
Changes to the Services. We are constantly improving the Services and may add, change or remove features. We will try to give notice of changes that materially reduce a paid plan.
Changes to these Terms. We may update these Terms, the Usage Policy, the End User License Agreement and the Privacy Policy. Each document carries a version number and an effective date, and every version is archived at https://aerendir.ai/legal/archive/.
The version you accepted, and when and from where you accepted it, is recorded in your account.
By you. Stop using the Services or delete your account in Settings at any time.
By us. We may suspend or terminate your access, with or without notice, if you breach these Terms or the Usage Policy, if we are required to by law, if continuing would expose us or others to risk, or if your account has been inactive as described in Section 2. Where reasonable we will tell you why.
Effect. On termination your right to use the Services ends and we may delete your account data in line with the Privacy Policy. Sections 4 (Outputs ownership and training), 8, 13, 14, 17 and 18, and any other provision that by its nature should survive, survive termination. Records of your acceptance of these Terms are kept as described in the Privacy Policy.
Informal resolution first. Before starting any formal proceeding, you agree to write to us at legal@aerendir.ai describing the dispute and what you want, and to give us 60 days to resolve it with you. We will do the same if we have a claim against you.
Binding arbitration. If we cannot resolve a dispute informally, you and Aerendir agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as then in effect, rather than in court. The Federal Arbitration Act governs this Section. The arbitrator decides all issues, including whether a dispute is subject to arbitration. Arbitration takes place in the county where you live or another place you and we agree, and may be conducted by video or in writing. Judgment on the award may be entered in any court with jurisdiction.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or for unauthorised access to the Services.
Class action waiver. YOU AND AERENDIR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person or preside over any form of representative proceeding. If this waiver is found unenforceable for a particular claim, that claim must be brought in court and severed from any arbitration.
30-day opt out. You may opt out of this arbitration agreement by emailing legal@aerendir.ai from the address on your account within 30 days of first accepting these Terms, with the subject "Arbitration opt out" and your account email. Opting out does not affect any other part of these Terms.
Costs. For claims under $10,000 we will pay arbitration filing and administration fees above what you would have paid to file in court, unless the arbitrator finds your claim frivolous. Each party bears its own legal fees unless the arbitrator or the law provides otherwise.
Governing law and venue. These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules. For any dispute that is not arbitrated, you and we consent to the exclusive jurisdiction of the state and federal courts in San Francisco, California.
Changes to this Section. If we change this Section after you accept it, you may reject the change by writing to legal@aerendir.ai within 30 days of the change taking effect, in which case the prior version of this Section continues to apply to you.
Entire agreement. These Terms, together with the Usage Policy, the End User License Agreement and the Privacy Policy, are the entire agreement between you and Aerendir about the Services and replace any earlier agreement. If they conflict, the order of precedence is: these Terms, then the End User License Agreement, then the Usage Policy, then the Privacy Policy.
Export controls and sanctions. You may not use the Services if you are located in, or are a resident or national of, a country or region subject to comprehensive United States sanctions, or if you are on a United States government restricted-party list. You must comply with export control and sanctions laws.
Assignment. You may not assign or transfer these Terms. We may assign them in connection with a merger, acquisition, reorganisation or sale of assets.
Severability and waiver. If any part of these Terms is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
Notices. We may notify you by email to your account address or inside the Services. Notices to us go to legal@aerendir.ai or to 2570 W El Camino Real, Suite 222, Mountain View, CA 94040.
No third-party beneficiaries. These Terms do not create rights for anyone other than you and Aerendir, except as stated in Section 14.
Language. These Terms are written in English. Any translation is for convenience only; the English version controls.